Call out fee, incl. up to half an hour of work from: £ 30.00*
Hourly charge, charged in 30 minute increments: £ 25.00
* See distance surcharge below
Remote telephone support (by appointment only):
Per hour (Minimun charge £20): £ 20.00
Within 5 road miles of central Lincoln: £ 0.00
Within 10 road miles of central Lincoln: £ 4.00
Within 15 road miles of central Lincoln: £ 8.00
Additional road miles (includes return): £ 1.50 p/mile
Toll charges etc to be paid where occurred
Remote Telephone Support:
Support is information or advice provided via email, telephone, remote control and/or in-person. This can also include any software or any data file(s) installed or removed from computer systems.
DISCLAIMER OF WARRANTY
Support whether by email, telephone, remote control and/or in-person or through software installation is provided "as is" without warranty of any kind. While we are knowledgeable and skilled professionals, we cannot offer any guarantee as to the consequences of the Support provided. Should the Support cause damage or loss of any kind, we shall not be held liable to you or any other person for indirect, special, punitive, incidental, or consequential damages of any character including damages for loss of goodwill, work stoppage, computer failure or malfunction, or any and all commercial damages or losses.
© 2015 by ICT Lincoln